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security

Digital message management in claims processing

Digital incident management is a central element of modern claims processing in various branches of industry. It involves the systematic recording, processing and forwarding of information on loss events and incidents using digital technologies and systems. In the past, the documentation and processing of such data was mainly carried out in paper form, which often led to delays and inaccuracies. The implementation of digital reporting management systems enables companies to significantly increase the efficiency and optimisation of their claims handling processes, for example in [...]

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Effective DevOps practices for successful software development

DevOps is a software development methodology that promotes the integration of development and IT operations. The aim is to accelerate the software development process and improve the quality of software products. The core elements of DevOps are automation, continuous integration and deployment (CI/CD) as well as constant monitoring. DevOps strives for close collaboration between development and operations teams to break down silos and enable a more efficient way of working. By implementing DevOps practices, companies can

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Low-code vs. no-code: The most important differences

Low-code and no-code are innovative technologies in the field of software development. Low-code platforms enable developers to create applications with minimal manual programming effort through the use of visual development tools and ready-made components. No-code platforms go even further and allow people without programming skills to develop applications using drag-and-drop functions and ready-made templates. These technologies are becoming increasingly important as organisations drive their digital transformation and cope with the growing demand for applications. Low-code and

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What are containers in software development?

Containerisation is a technology for isolating applications and their dependencies in standardised units called containers. This method enables consistent deployment and scaling of software regardless of the underlying infrastructure. Containers are lightweight, portable and autonomous units that ensure fast and consistent deployment of applications in different environments. The benefits of containerisation include: 1. consistent execution environment: applications run in a standardised environment, independent of the host infrastructure. 2.

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Risk assessment: Everything at risk?

Risk assessment is a systematic process for identifying, analysing and evaluating potential hazards and risks in various areas. It serves to anticipate possible negative effects and develop suitable measures to minimise risks. The application of risk assessment extends across numerous sectors, including industry, healthcare, environmental protection and finance. As part of risk assessment, quantitative and qualitative methods are used to determine the probability and extent of potential damage. This includes

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The Chief Privacy Officer: protecting privacy in the company

The Chief Privacy Officer (CPO) is a central management position in organisations responsible for the protection and security of data. The main tasks of the CPO include: 1. developing and implementing data protection guidelines 2. ensuring compliance with applicable data protection laws 3. promoting data protection awareness within the company 4. training employees in data protection issues The CPO works across departments to integrate data protection aspects into all areas of the company. As the point of contact for external data protection authorities, the

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Reinforcement learning: the future of machine learning

Reinforcement learning is a method of machine learning in which an agent learns to fulfil a specific task by interacting with its environment. The agent receives rewards or punishments for its actions, enabling it to optimise its actions and achieve goals. This method is based on the principle of trial and error, in which the agent learns to make optimal decisions through experience. Reinforcement learning has become increasingly popular in recent years due to its wide range of possible applications and

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Housing management: tasks and cooperation

Flat management is an essential part of property management. It comprises various areas of responsibility that ensure the smooth running of the tenancy between tenants and landlords. The main tasks include the letting of residential units, the billing of operating costs, the maintenance and servicing of the property and communication between all parties involved. Effective property management is characterised by expertise, reliability and transparency. It has in-depth knowledge of tenancy law and ensures the correct management of the property.

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The role of the CIO: tasks and training

The Chief Information Officer (CIO) occupies a central position in companies. His or her main task is to develop and implement the IT strategy. The CIO is responsible for managing the IT infrastructure and ensuring that it meets business requirements. Another important area of responsibility is ensuring data security and protecting IT systems from cyber attacks. Working closely with other managers, the CIO ensures that the IT strategy is aligned with the company's objectives.

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Legacy software: upgrade or replace?

Legacy systems play a central role in the modern corporate landscape and form the foundation for numerous business processes. These systems, which have often been in use for decades, have established themselves as reliable and robust platforms. They house critical company data and processes that are essential for smooth business operations. Many organisations rely on legacy software to run their day-to-day operations and achieve strategic goals. Because of their importance in areas such as ERP,

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Meaning of computer forensics

Computer forensics is a specialised area of digital forensics that deals with the systematic investigation of computer systems, networks and digital storage media. The aim is to secure, analyse and present digital evidence for legal purposes. This discipline has become increasingly important in recent years due to increasing digitalisation and the associated cybercrime. Computer forensic investigations cover a wide range of digital devices, including computers, smartphones, tablets, servers

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The advantages of Kubernetes for companies

Kubernetes is an open source platform for orchestrating container applications. It was originally developed by Google and is now managed by the Cloud Native Computing Foundation. Kubernetes automates the deployment, scaling and management of containerised applications across different infrastructures. The platform offers numerous functions, including Auto-scaling: adjustment of resources based on workload Load balancing: distribution of network traffic across multiple instances Self-healing: automatic restart or replacement of faulty containers Rollout and rollback:

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Municipal operator responsibility: What is it?

If you're a municipal operator or looking to become one, it's crucial to understand the roles, regulations and best practices that come with the job. From ensuring compliance with standards to overcoming common challenges, proper training and certification are essential to ensure competence and safety. We will look at the responsibilities of community operators, the importance of compliance and the resources that

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The importance of the IT infrastructure library

The IT Infrastructure Library (ITIL) is an internationally recognised framework for IT service management. It was developed by the British government in the 1980s and has been continuously updated ever since. ITIL provides a systematic approach to the provision and management of IT services. The framework consists of five core areas: Service Strategy Service Design Service Transition Service Operation Continuous Service Improvement These areas cover the entire lifecycle of an IT service, from strategic planning to continuous optimisation. ITIL defines

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Microsoft Outlook vs Open Source Mail

Are you struggling to decide which email client is right for your needs? We will analyse the features, pros and cons of Microsoft Outlook and Open Source Mail. Factors such as cost, user interface, customisation, security and integration with other applications will be compared. What is Microsoft Outlook? Microsoft Outlook is a powerful email client that is integrated into the Microsoft Office suite. It offers a diverse range of features that have been carefully designed to

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Efficiency through organisation: the Clean Desk Policy (CDP)

The Clean Desk Policy (CDP) is an organisational policy implemented in companies and institutions to ensure the security of confidential information and promote an efficient working environment. This policy stipulates that employees must leave their desks tidy and free of sensitive materials at the end of each working day. The main objectives of the CDP include: Protecting confidential data: By putting away sensitive documents and locking computers

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Data management and information models: digital twins

Data management and information models are key elements in the modern digital landscape. The exponentially growing amount of data generated by companies and organisations requires efficient strategies for data management, storage and analysis. Information models act as structured representations of data and information that make it possible to capture and understand complex connections and relationships between different data elements. Data management involves the systematic organisation, storage and administration of data to ensure effective use. This

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Real estate profit centre accounting and profitability in FM

The property profit centre calculation is a key tool in facility management for assessing the profitability of properties. It enables a transparent presentation of the costs and income of a property, which facilitates well-founded decisions. Various types of costs are taken into account in the calculation, including maintenance, operating, administration and financing costs. These are compared with income from rental income, utility bills and other sources. As a controlling tool, the property profit centre calculation is used to analyse and optimise the profitability of properties. In an environment of rising

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CPIP: What is it about intelligent buildings?

Intelligent buildings, also known as smart buildings, are modern structures that integrate advanced technologies to achieve energy efficiency, safety, comfort and operating cost optimisation. These buildings use a network of sensors, actuators and control systems to collect, analyse and respond to data. The main objective is to create an efficient and sustainable building environment that optimally meets the needs of users. The functionalities of intelligent buildings include Automatic adjustment of lighting and indoor climate Monitoring and

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