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Customer service

Facility management & tree register: How CAFM systems optimise green space management

Green spaces play an important role in facility management, as they not only improve the appearance of buildings and facilities, but also offer numerous environmental and social benefits. Tree registers and CAFM systems are used to manage these green spaces efficiently. A tree register is a directory in which all relevant information on trees and green spaces is recorded and managed. CAFM systems (Computer Aided Facility Management) are software solutions that support various tasks in facility management [...]

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Efficient support processes: How you can optimise your customer service

Efficient support processes are of great importance for companies, as they have a direct impact on success and customer satisfaction. A well-functioning customer support process is crucial for solving customer questions and problems quickly and effectively. In this article, we will take a closer look at the importance of efficient support processes for your company and give you tips on how to analyse and improve your current support processes. The importance of efficient support processes for your organisation Efficient

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