Customer loyalty

Fix and flip properties: Successful renovation and sale

The property search is a complex process that requires careful planning and research. Firstly, investors should define their specific requirements in terms of location, size, facilities and property type. A thorough market analysis of the target region is essential in order to make informed decisions. Estate agents and online platforms can be valuable resources for property searches. When selecting a property, it is important to consider long-term perspectives. This includes assessing future developments in the neighbourhood, infrastructure projects and [...]

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Business development and success

Corporate development is a strategic process for improving a company's performance and competitive position. It comprises the systematic analysis of internal and external factors, the formulation of objectives and strategies as well as their implementation and monitoring. Key elements are the optimisation of business processes, the development of employee skills and the adaptation of the organisational structure. A key aspect of corporate development is continuous market observation and trend analysis in order to recognise opportunities and risks at an early stage. Building on this

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Customer loyalty: How companies build long-term customer relationships

Customer loyalty is a key factor for the long-term success of companies. Studies show that acquiring new customers is on average five to seven times more expensive than retaining existing customers. It therefore makes economic sense for companies to prioritise customer loyalty as a strategic goal. Loyal customers generate stable and predictable sales. They buy more frequently, spend more per transaction and are less price-sensitive. According to a study by Bain & Company, a

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Sales optimisation: Successful strategies for more sales

Sales optimisation is a key aspect of a company's success. It enables companies to increase their sales, improve their market position and increase their competitiveness. An efficient sales strategy aims to market products and services specifically to the relevant target group and thereby achieve sales targets. Optimised sales can also strengthen customer loyalty and build lasting business relationships. By introducing efficient sales processes, companies can reduce their operating costs and

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Effective customer relationship management: CRM for success

Customer relationship management (CRM) is a central component of corporate strategy. It involves the systematic collection, analysis and use of customer data to optimise business relationships. CRM systems enable companies to track and control customer interactions across various channels. This enables companies to create individualised offers and improve customer service. Effective CRM has been proven to increase customer satisfaction and loyalty. Studies show that satisfied customers are more likely to make repeat purchases and that

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Improve your customer relationships with SAP CRM

Customer relationships are a key factor in a company's success. A well-maintained customer relationship has been proven to lead to higher customer satisfaction, greater customer loyalty and increased sales. By building long-term relationships, companies can gain the trust of customers and encourage repeat purchases. Positive customer relationships also favour referrals, which helps to attract new customers. Implementing effective strategies to manage and maintain customer relationships is therefore essential for companies. A proven tool for improving customer relationships is the

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Software consulting: experts for successful IT projects

Software consulting is an important component for companies to optimise their business processes and increase their efficiency. In this article, we will explain what software consulting is and how it can help your business. We will also explain the various benefits of software consulting for your organisation and how to choose the right software consultant. In addition, we will discuss the key steps in implementing a successful IT project and the importance of software consulting.

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Effective employee retention: strategies for long-term success

Die Mitarbeiterbindung ist ein entscheidender Faktor für den Erfolg eines Unternehmens. Es bezieht sich auf die Fähigkeit eines Unternehmens, seine Mitarbeiter langfristig zu halten und ihre Loyalität und Motivation zu fördern. In einer Zeit, in der der Arbeitsmarkt immer wettbewerbsfähiger wird und qualifizierte Fachkräfte schwer zu finden sind, ist es für Unternehmen von entscheidender Bedeutung, ihre besten Mitarbeiter zu halten. In diesem Artikel werden wir die verschiedenen Aspekte der Mitarbeiterbindung

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Efficient customer service management with ticketing system

A ticketing system is an essential part of customer service management. It enables organisations to efficiently manage customer requests and improve customer service. In this article, we will take a closer look at ticketing systems, examine their benefits for customer service management and discuss best practices for efficiently managing customer service with a ticketing system. Key Takeaways A ticketing system is software that helps organisations manage and process customer requests. Advantages of ticketing systems include

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Help at the touch of a button: Effective solutions with helpdesk software

Helpdesk software is an important tool for companies to improve customer service and make it more efficient. It enables companies to manage, process and track customer support requests. Helpdesk software offers a variety of features that help companies optimise customer service and increase customer satisfaction. Key Takeaways Helpdesk software is a solution for managing customer requests and issues. Companies can benefit from effective helpdesk software by optimising the

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Project success: tips and tricks for successful projects

Project success is a central concern in the world of project management. It not only influences stakeholder satisfaction, but also the long-term competitiveness of a company. A successful project can lead to an increase in turnover, an improvement in brand image and a strengthening of customer loyalty. In many cases, the success of a project is measured by the achievement of specific goals, such as adherence to schedules, budgets and quality standards. These factors

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Efficient support processes: How they can drive your business forward

Efficient support processes are of great importance to organisations as they help to improve customer service and increase customer satisfaction. At a time when customers have high expectations of service and expect their problems to be resolved quickly and effectively, inefficient support processes can lead to frustration and dissatisfaction. It is therefore important for companies to optimise their support processes and ensure that they are efficient and customer-focused. Why efficient

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Revolutionary CAFM technology: how it is changing the facility management industry

CAFM (Computer Aided Facility Management) technology is playing an increasingly important role in facility management. It enables organisations to make their operations more efficient, manage resources better and improve communication and collaboration. In this article, we will take an in-depth look at CAFM technology, its benefits for facility management organisations, its impact on work processes, the importance of data analysis and management, its role in cost savings, the use of

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