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VAT obligation for electronic services: What does §2b UStG mean

The VAT liability for electronic services in accordance with Section 2b UStG is a central regulation in German tax law. It defines the tax obligations for companies that provide electronic services. Electronic services are digital products and services that are provided via electronic networks. This provision has far-reaching effects on the tax treatment of companies in the digital sector. § Section 2b UStG specifically regulates the VAT liability for legal entities under public law that [...]

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Phishing: How to protect yourself from online fraud

Phishing is one of the most common methods used by cybercriminals to obtain personal information such as passwords, credit card numbers and bank details. It is important to be aware of this threat and know how to recognise and avoid phishing attacks. In this article, we will look at different aspects of phishing, including the different types of phishing, how to recognise phishing emails and what to do if you are a victim.

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Efficient customer service management with ticketing system

A ticketing system is an essential part of customer service management. It enables organisations to efficiently manage customer requests and improve customer service. In this article, we will take a closer look at ticketing systems, examine their benefits for customer service management and discuss best practices for efficiently managing customer service with a ticketing system. Key Takeaways A ticketing system is software that helps organisations manage and process customer requests. Advantages of ticketing systems include

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Efficient helpdesk management with ticket system

An efficient helpdesk management system is of great importance for companies of all sizes. It enables effective communication and collaboration between the customer support team and customers. A well-organised helpdesk management system improves customer satisfaction, increases productivity, saves costs and enables better analysis and reporting. In this article, we will take a closer look at the benefits of efficient helpdesk management, the different types of ticketing systems, the features a good helpdesk management system should have, the

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Temu returns: All the steps for your return

Returns to Temu may be necessary for various reasons. Common reasons are: The delivered product does not meet expectations or has defects. The customer has inadvertently ordered the wrong product. The customer has changed their purchase decision. The product has been damaged during transport. In all these cases, Temu offers the option to return the product. This enables the customer: Receive a refund of the purchase price Exchange for another product

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The importance of debit positions in accounting: everything you need to know

The debit position plays an important role in accounting. It is an essential part of accounting and is used to record and monitor the financial situation of a company. In this article, we will take a closer look at the debit position, explain its importance in accounting and explain the process of creating it. What is a debit position in accounting? The debit position is an important statement in a company's accounting.

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