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The advantages of cloud computing

Cloud computing is a technology concept that enables the provision of IT resources via the internet. Users can access computing power, storage capacity and applications without having to keep them locally. The main advantages include cost efficiency, scalability, location-independent access, automatic updates and improved collaboration options. There are three primary service models: Infrastructure as a Service (IaaS): provision of virtualised computer resources via the internet. Platform as a Service (PaaS): Development environments for the creation and provision of [...]

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Workplace design in hybrid working models

Hybrid working models have become increasingly important in recent years. These models combine elements of remote working with traditional office work and allow employees to flexibly divide their working hours between working from home and being in the office. The COVID-19 pandemic has accelerated the spread of hybrid working models, as many companies have been forced to introduce flexible working arrangements. Studies show that hybrid working models can offer benefits for both employers and employees. Companies can free up office space and therefore

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Technologies for hybrid working models

Hybrid working models have become increasingly important in the modern working world. These models combine the structures of the traditional office workplace with the flexibility of working from home. This allows employees to organise their working hours and location more flexibly, potentially leading to an improved work-life balance. Another advantage is the potential reduction in traffic and the associated environmental impact due to reduced commuter traffic. For companies, hybrid working models offer the advantage of increased access to talent

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Effective customer relationship management: CRM for success

Customer relationship management (CRM) is a central component of corporate strategy. It involves the systematic collection, analysis and use of customer data to optimise business relationships. CRM systems enable companies to track and control customer interactions across various channels. This enables companies to create individualised offers and improve customer service. Effective CRM has been proven to increase customer satisfaction and loyalty. Studies show that satisfied customers are more likely to make repeat purchases and that

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Effective project management for successful projects

Project management plays a crucial role in achieving success in various areas. Whether it is the construction of a building, the development of software or the organisation of an event, effective project management is essential to achieve the goals set. In this article, we will look at the different aspects of project management and how they can contribute to the success of a project. Clear goals and milestones An important step

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Efficient helpdesk management with ticket system

An efficient helpdesk management system is of great importance for companies of all sizes. It enables effective communication and collaboration between the customer support team and customers. A well-organised helpdesk management system improves customer satisfaction, increases productivity, saves costs and enables better analysis and reporting. In this article, we will take a closer look at the benefits of efficient helpdesk management, the different types of ticketing systems, the features a good helpdesk management system should have, the

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Efficient problem solving with helpdesk system

A helpdesk system is an indispensable tool for companies to provide efficient customer support. It enables organisations to effectively manage and quickly resolve customer queries and issues. In this article, we will take a closer look at helpdesk systems, what they are, how they work and why they are important for businesses. Key Takeaways A helpdesk system is software that helps organisations manage customer queries and issues. A helpdesk system is important,

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Project room software: Efficient project management made easy - What is a project room and what functions does the software offer?

Efficient project management is crucial to the success of a project. It enables smooth collaboration, effective communication and optimal utilisation of resources. One way to improve project management is to use project room software. This software provides a centralised platform on which all project participants can work together. In this article, we will take a closer look at the benefits of project room software and explain how it can optimise the project management process. Efficient project management with

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Simple, flexible, effective: how Saas Cloud CAFM optimises your facility management

Facility management plays a crucial role in the efficient management of buildings and facilities. It encompasses a variety of tasks, such as maintaining buildings, managing resources and ensuring safety. To manage these tasks effectively, it is important to have the right tools and technologies at your disposal. One such technology is Saas Cloud CAFM, a cloud-based software solution that helps facility management teams to manage their tasks more efficiently.

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