Business Intelligence

Effective customer relationship management: CRM for success

Customer relationship management (CRM) is a central component of corporate strategy. It involves the systematic collection, analysis and use of customer data to optimise business relationships. CRM systems enable companies to track and control customer interactions across various channels. This enables companies to create individualised offers and improve customer service. Effective CRM has been proven to increase customer satisfaction and loyalty. Studies show that satisfied customers are more likely to make repeat purchases and [...]

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Efficient document management system (DMS) for companies

A document management system (DMS) is a software solution that helps companies to manage, organise and archive their documents efficiently. A DMS enables companies to store and manage their paper-based and digital documents centrally. Different types of documents such as text documents, tables, presentations, emails, images and videos can be stored in a DMS. By using a DMS, companies can find, edit and manage their documents quickly and easily.

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Comparison of databases: Oracle, Microsoft and MySQL - Which is the best choice?

Databases play a crucial role for companies as they form the basis for storing and managing data. They enable companies to organise and retrieve large amounts of information efficiently. A well-designed and powerful database can increase productivity, ensure data integrity and support decision-making. A comparison of different databases is important to make the right choice for the organisation. Each database has its own

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