Efficient helpdesk management with software solutions

Helpdesk-Management bezieht sich auf die effiziente Verwaltung und Bearbeitung von Kundenanfragen und -problemen. Es ist von entscheidender Bedeutung für Unternehmen, da es dazu beiträgt, die Kundenzufriedenheit zu steigern, Kosten zu senken und die Produktivität zu verbessern. In diesem Artikel werden wir uns genauer mit der Bedeutung eines effizienten Helpdesk-Managements befassen und wie Softwarelösungen dabei helfen können. Key Takeaways Helpdesk-Management ist die Organisation und Verwaltung von Kundenanfragen und -problemen. Effizientes Helpdesk-Management […]

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Everything you need to know about the operating costs agreement: tips and tricks for landlords and tenants

The operating costs agreement is an important part of the tenancy agreement and affects both landlords and tenants. It is therefore very important to understand the operating costs agreement in order to avoid potential conflicts and misunderstandings. In this article, we will take an in-depth look at the operating costs agreement and examine the various aspects, costs and legal bases. What is an operating costs agreement? An operating costs agreement is a contractual agreement between the landlord and tenant on the distribution of operating costs.

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Data migration to new software: current tips

In the fast-moving digital world, companies are constantly evolving and adapting to new technologies. A crucial aspect of this evolution is the migration of data to a new software system. Data migration involves the transfer of data from one system to another and is a critical process that requires careful planning and execution. In this article, we will discuss the basics of data migration, its necessity and how organisations can prepare for it.

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IT trends 2024

Which IT trends will be important in 2024

In the rapidly evolving world of technology, it is essential for organisations to stay ahead of the latest IT trends in order to remain competitive and relevant. The year 2024 is upon us and will see significant advances in the technology landscape, with several key trends set to shape the IT industry. From the widespread adoption of artificial intelligence (AI) to the growing influence of 5G technology, these trends are set to transform the

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Efficient facility management: processes and best practice examples

Facility management is a crucial aspect for the smooth operation of companies and organisations. It involves the management and maintenance of buildings, facilities and resources to ensure that they are utilised efficiently and meet the needs of users. Effective facility management is of great importance as it helps to reduce costs, increase productivity and ensure the safety and comfort of employees. Waste management Waste management is

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What is the HOAI and why is it important for architects and engineers?

The Fee Structure for Architects and Engineers (HOAI) is a central instrument for regulating the fees and services of architects and engineers in Germany. It plays an important role in the construction industry as it ensures that the services provided are appropriately remunerated. The HOAI is an essential part of German construction law and has a major influence on the way architects and engineers work. The importance of the HOAI for architects and engineers

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The top IoT trends 2024: everything you need to know about the Internet of Things, sensor technology and LoRaWAN in buildings

The Internet of Things (IoT) refers to the networking of physical devices, vehicles, buildings and other objects via the internet. These objects are equipped with sensors, software and other technologies that enable them to collect and exchange data. The IoT has the potential to fundamentally change the way we live and work. Examples of IoT devices and applications include smart home systems, where various devices such as thermostats,

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Effective operator responsibility with software: How to make your company more secure

Operator responsibility is a concept that is of great importance to companies. It refers to the responsibility of the operator of a plant or system for safety, security and compliance. In an increasingly digitalised world, where companies are more and more dependent on technology and data, it is essential that operators take their responsibilities seriously and take appropriate measures to minimise risks and meet compliance requirements.

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Effective cleanliness: the importance of documentation during cleaning inspections

Cleanliness and hygiene are of great importance in various environments. Whether in hospitals, restaurants, offices or schools, a clean environment not only contributes to people's well-being, but also to preventing illness and maintaining a professional appearance. This blog post is about cleaning controls and their importance for cleanliness and hygiene in different settings. We will explain what cleaning controls are, why they are important and

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Security at the highest level: The unbeatable combination of hardware token and password

In today's digital era, security is of paramount importance. With increased connectivity and access to sensitive information over the internet, it is imperative that we protect our data and systems from unauthorised access. One way to do this is to use hardware tokens in combination with passwords. In this article, we will take a closer look at hardware tokens, discuss their advantages over other security measures and explain how

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Leasing discount: How you can benefit from the flexibility of leasing

Leasing is a popular financing option for businesses as it allows them to use the equipment they need without having to buy it. It offers many advantages, such as lower initial costs and flexibility when upgrading equipment. An important regulation in Germany that supports companies in the use of leasing is the Leasing Decree. In this article, we will provide a detailed overview of the Leasingerlass and how it works. What

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Project room software: Efficient project management made easy - What is a project room and what functions does the software offer?

Efficient project management is crucial to the success of a project. It enables smooth collaboration, effective communication and optimal utilisation of resources. One way to improve project management is to use project room software. This software provides a centralised platform on which all project participants can work together. In this article, we will take a closer look at the benefits of project room software and explain how it can optimise the project management process. Efficient project management with

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Reducing the carbon footprint with AI support: the latest developments in emission reduction software

Reducing carbon emissions is crucial to mitigating climate change and ensuring a sustainable future. In this context, technology plays an important role, especially Artificial Intelligence (AI). AI can help companies and organisations to reduce their carbon footprint and develop more efficient and environmentally friendly processes. In this article, we will take a closer look at the role of AI in reducing emissions and provide examples of AI-driven

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Why digitalisation is progressing so slowly in Germany

Digital innovation is playing an increasingly important role in today's global economy. Companies that are able to develop and implement innovative digital solutions have a clear competitive advantage. However, Germany, as one of the largest economies in the world, faces a number of challenges in fostering digital innovation. In this article, we will look at the main obstacles that Germany faces on the road to digital innovation

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The importance of debit positions in accounting: everything you need to know

The debit position plays an important role in accounting. It is an essential part of accounting and is used to record and monitor the financial situation of a company. In this article, we will take a closer look at the debit position, explain its importance in accounting and explain the process of creating it. What is a debit position in accounting? The debit position is an important statement in a company's accounting.

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Efficient support processes: How they can drive your business forward

Efficient support processes are of great importance to organisations as they help to improve customer service and increase customer satisfaction. At a time when customers have high expectations of service and expect their problems to be resolved quickly and effectively, inefficient support processes can lead to frustration and dissatisfaction. It is therefore important for companies to optimise their support processes and ensure that they are efficient and customer-focused. Why efficient

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Efficient project management with Autodesk Navisworks: How to save time and money

Autodesk Navisworks is a software solution that is widely used in the construction industry and enables efficient project management. In today's world, where construction projects are becoming increasingly complex and must adhere to tight schedules, efficient project management is crucial. Navisworks offers a wide range of functions and options to optimise the entire project process and achieve time and cost savings. What is Autodesk Navisworks and how does it work? Autodesk Navisworks is

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CAFM Meaning: How Computer Aided Facility Management is revolutionising building management

Facility management plays a crucial role in the maintenance and operation of buildings. It encompasses a variety of tasks, such as maintaining facilities, managing resources and ensuring safety in the workplace. To manage these tasks effectively, it is important to have suitable tools and systems in place. One such solution is Computer Aided Facility Management (CAFM), which enables the efficient management and organisation of

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Efficient facility management with CAFM software: a comprehensive evaluation

Facility management is an important aspect for organisations to ensure that their operations run smoothly. It involves the management and maintenance of buildings, facilities and resources to create an optimal working environment. However, facility managers face a variety of challenges, such as maintenance, cost control and regulatory compliance. To overcome these challenges, the use of CAFM (Computer Aided Facility Management) software can be an effective solution. This

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Efficient instance management with software solutions

Efficient maintenance management is of great importance for companies in various industries. Efficient maintenance enables companies to keep their plant and machinery in optimal condition, minimise downtime and increase productivity. In this article, we will take a closer look at the importance of efficient maintenance management and discuss how software solutions can help to improve this process. Why is efficient maintenance management important? Efficient maintenance management is crucial for the smooth running of your business.

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