The Digitisation has affected and changed all sectors in recent years. Facility management also remains unaffected by this Trend are not spared. In this article, we will look at the importance of digitalisation in facility management and the Advantageschallenges and solutions as well as the future prospects of this development.
Key Takeaways
- Digitalisation in facility management means the integration of technologies and Data into the Administration of buildings and facilities.
- The advantages of digitalisation in facility management include improved Efficiencycost savings and greater customer satisfaction.
- Efficient processes are made possible by digitalisation in facility management, e.g. through automated maintenance and repair processes.
- Cost savings can be achieved through digitalisation in facility management, e.g. by reducing energy and maintenance costs.
- IoT and Smart Building technologies can be used in facility management to collect data and optimise processes.
Digitalisation in facility management: what does it mean?
Digitalisation in facility management refers to the use of digital technologies and solutions to Optimisation processes and to improve efficiency in the administration and management of buildings and facilities. These technologies include the Internet of Things (IoT), smart building technologies, Big Data and analytics.
The effects of digitalisation on facility management are manifold. By using digital solutions, processes can be automated, workflows optimised and communication and collaboration improved. In addition, digitalisation enables better decision-making and data analysis, which leads to more effective resource allocation and use.
The benefits of digitalisation in facility management
1. improved efficiency and productivity
Through the Automation By eliminating routine tasks, facility management employees can spend more time on strategic tasks. This leads to an increase in efficiency and productivity in the administration and management of buildings.
2. better communication and cooperation
Digital solutions enable improved communication and collaboration between the various players in facility management. By using digital platforms, information and data can be exchanged quickly and easily, leading to more effective collaboration.
3. better decision-making and data analysis
Digitalisation allows large amounts of data to be collected and analysed. This enables better decision-making and sound planning in facility management. By analysing data, trends can be recognised, problems identified and solutions developed.
Efficient processes through digitalisation in facility management
| Metrics | Description of the |
|---|---|
| Reduction of the Working hours | Digitalisation enables tasks to be carried out more quickly and efficiently, which leads to a reduction in working hours. |
| Cost savings | Through the automation of processes and the use of digital Tools costs in facility management can be reduced. |
| Improved data analysis | Digitalisation allows data to be analysed faster and more accurately, which leads to better decision-making in facility management. |
| Increased Transparency | The use of digital tools and systems can make facility management processes more transparent. |
| Improved communication | The use of digital communication tools can improve communication processes in facility management. |
1. automation of routine tasks
Routine tasks in facility management can be automated through the use of digital solutions. This saves time and resources and allows employees to concentrate on strategic tasks.
2. optimisation of workflows and processes
Digitalisation enables the optimisation of workflows and processes in facility management. By using digital platforms, tasks can be organised and processed more efficiently, leading to an increase in efficiency.
3. improved Asset Management and Maintenance
By using digital solutions, assets in facility management can be managed and maintained more effectively. Through the use of sensors and IoT technologies assets can be monitored and maintenance requirements recognised at an early stage, which leads to a longer service life for the assets.
Cost savings through digitalisation in facility management
1. reduction of the Operating costs
Digitalisation can reduce operating costs in facility management. By automating processes and optimising workflows, costs can be reduced and efficiency gains achieved.
2. improved Energy efficiency
Digitalisation enables better monitoring and control of energy consumption in buildings. By using IoT technologies and smart building solutions, energy consumption can be analysed and optimised, leading to a reduction in energy costs.
3. better allocation and utilisation of resources
Digitalisation enables resources in facility management to be allocated and used more effectively. By analysing data, bottlenecks can be identified and resources optimally deployed, resulting in cost savings.
Use of IoT and smart building technologies in facility management
The Internet of Things (IoT) and smart building technologies are playing an increasingly important role in facility management. The IoT enables the networking of devices and sensors, which allows for better monitoring and control of buildings. Smart building technologies include intelligent lighting systems, heating and air conditioning systems and security systems.
Examples of the use of IoT and smart building technologies in facility management include the monitoring of energy consumption, the remote control of devices, the automatic recording of meter readings and the monitoring of security systems. The benefits of these technologies lie in improved efficiency, cost savings and better control over buildings and systems.
Digitalisation in facility management: challenges and solutions
The Implementation The digitalisation of facility management also brings challenges. One of the biggest challenges is the integration of different systems and platforms. The existing systems are often not compatible or there is a lack of interfaces for exchanging data.
One solution to this problem is the Implementation a central platform that serves as an interface between the various systems. This platform enables the exchange of data and information and facilitates the integration of the various systems.
Another The challenge is data security. Digitalisation means that large amounts of sensitive data are collected and processed. It is therefore important to implement suitable security measures. implementto protect this data from unauthorised access.
The role of big data and analytics in facility management
Big data and analytics are playing an increasingly important role in facility management. Big data refers to the processing of large volumes of data, while analytics involves analysing this data to gain insights and support decision-making processes.
The use of big data and analytics in facility management enables better decision-making, sound planning and more effective resource allocation. By analysing data, trends can be recognised, problems identified and solutions developed.
Examples of the use of big data and analytics in facility management include the analysis of energy consumption data to identify potential savings, the prediction of maintenance requirements based on sensor data and the analysis of usage data to optimise room utilisation.
How can digitalisation in facility management increase employee satisfaction?
Digitalisation in facility management can increase employee satisfaction in various ways. By automating routine tasks, employees can spend more time on more demanding tasks, which leads to greater job satisfaction.
In addition, digitalisation enables better communication and collaboration between employees. By using digital platforms, information and data can be exchanged quickly and easily, leading to more effective collaboration.
Digitalisation also enables better training and further education for employees. By using digital learning platforms, employees can improve their Knowledge and continuously improve their skills, which leads to greater satisfaction and motivation.
How does digitalisation in facility management affect customer and tenant satisfaction?
Digitalisation in facility management can also improve customer and tenant satisfaction. By using digital solutions, customers and tenants can access information and make enquiries quickly and easily.
Examples of how digitalisation can improve customer and tenant satisfaction include the provision of online portals for managing rental contracts, the ability to book rooms and services online and the provision of real-time information on the condition of buildings and facilities.
Digitalisation also enables a faster response to customer enquiries and problems. By using digital solutions, enquiries can be automatically recorded and forwarded to the relevant employees, resulting in faster processing.
The future of facility management: digitalisation as the key to success
Digitalisation will be The future play an increasingly important role in facility management. The benefits of digitalisation, such as improved efficiency, cost savings and better decision-making, are indispensable for companies in facility management.
It is therefore important that facility managers see digitalisation as an opportunity and actively drive it forward. By using digital technologies and solutions, facility management companies can remain competitive and increase their customer and tenant satisfaction.
Overall, digitalisation in facility management offers many opportunities and potential. It is now up to companies to recognise and exploit these opportunities in order to move successfully into the future.
